terms and conditions
Last Updated: February 27, 2026
These Terms & Conditions govern your use of the website operated by Zenrox and any related services
By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, you must not use this Site.
1. Eligibility
By using this Site, you represent that you are at least 18 years old or the age of majority in your jurisdiction. If you are under 18, you may use this Site only with the involvement of a parent or legal guardian.
2. Products and Services
Zenrox offers products for purchase through this Site. We reserve the right to:
• Modify or discontinue any product at any time
• Limit quantities of any product
• Refuse service to anyone for any reason
• Cancel orders at our discretion
We make reasonable efforts to display product descriptions and images accurately. However, we do not guarantee that product descriptions, images, pricing, or other content are error-free, complete, or current.
3. Pricing and Payments
All prices are listed in the applicable currency displayed on the Site and are subject to change without notice.
We reserve the right to:
• Correct pricing errors
• Cancel orders arising from pricing inaccuracies
• Refuse or cancel any order suspected of fraud or unauthorized activity
Payment must be received before an order is processed and shipped.
4. Order Acceptance and Cancellation
Your order constitutes an offer to purchase. Zenrox reserves the right to accept or decline your order for any reason, including:
• Product availability
• Errors in pricing or product information
• Suspected fraud
If we cancel your order after payment has been processed, you will receive a refund to your original payment method.
5. Shipping and Delivery
Shipping times are estimates and are not guaranteed. Zenrox is not responsible for delays caused by:
• Carriers
• Customs processing
• Force majeure events
• Incorrect shipping information provided by the customer
Risk of loss and title for products pass to you upon delivery to the carrier.
6. Returns and Refunds
All returns and refunds are governed by our separate Refund Policy. By making a purchase, you agree to that policy.
Zenrox reserves the right to deny refund requests that do not comply with our stated policy.
7. Intellectual Property
All content on this Site — including text, graphics, logos, images, product designs, branding, and layout — is the property of Zenrox and is protected by applicable intellectual property laws.
You may not:
• Reproduce
• Distribute
• Modify
• Exploit
any content without prior written consent.
8. Prohibited Uses
You agree not to:
• Use the Site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the security or functionality of the Site
• Submit false or misleading information
• Use the Site to harass, abuse, or harm others
Violation of these Terms may result in termination of access.
9. Disclaimer of Warranties
This Site and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
To the fullest extent permitted by law, Zenrox disclaims all warranties, including:
• Merchantability
• Fitness for a particular purpose
• Non-infringement
We do not guarantee uninterrupted or error-free operation of the Site.
10. Limitation of Liability
To the maximum extent permitted by law, Zenrox shall not be liable for any indirect, incidental, special, or consequential damages arising from:
• Use or inability to use the Site
• Purchase or use of products
• Errors or omissions in content
Our total liability shall not exceed the amount paid for the product in question.
11. Indemnification
You agree to indemnify, defend, and hold harmless Zenrox from any claims, damages, liabilities, costs, or expenses arising from:
• Your violation of these Terms
• Your misuse of the Site
• Your breach of any applicable law
12. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the applicable jurisdiction where Zenrox operates, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised date.
Continued use of the Site after changes constitutes acceptance of the updated Terms.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Zenrox
Email: support@zenrox.com